Effective Date: 1 January
At Momistan, we value your privacy and are always firm advocates for protecting your personal
data. This Privacy Policy establishes, in comprehensive detail, the methods by which we collect,
utilize, store, protect and disclose information when you access or make use of the Momistan
website, mobile accessible services, content, and community features (collectively, the
“Platform”). By using Momistan, you accept and comprehend the practices outlined herein.
About Momistan
Momistan works as a parenting information and education platform that aims to support parents
and caregivers with trustworthy, respectful and evidence-based information. The platform is
based in Pakistan and is used by local and international users.
For questions relating to privacy, please contact us at:
Email: support@momistan.com
Information We Collect
We collect information in the following categories:
a. Information You Provide Directly
You can voluntarily provide personal information when you:
- Create an account or profile
- Subscribing to newsletters or notification
- Submit comments, stories, reviews or feedback
- Participate in surveys or polls
- Contact us through e – mail or online forms
These submissions may include:
- Name or display name
- Email address
- Optional profile information
- Any information that you choose to include
While giving personal information is optional, the availability of certain features may be
dependent on the provision of personal information.
b. Information Collected Automatically
When you access or use Momistan we automatically collect limited technical information,
including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed, time spent, and interactions
- Referring URLs
This data helps us to understand patterns of usage, improve performance and security.
c. Cookies and Similar Technologies
We put some cookies, pixels, and similar technologies to:
- Enable needed website functionality
- Record user preferences
- Analyse Traffic and User Behaviour
- Enhance content relevance
You can control or prevent cookies using the browser settings, but this may affect the
functionality of the site.
How We Use Your Information
Collected information is used to:
- Operate, maintain and improve Momistan
- Provide educational content and services
- Control user accounts and subscriptions
- Communicate updates, newsletters or important notices (with opt out options)
- Answer questions and respond to support requests
- Monitor for abuse, fraud or security issues
- Comply with relevant legal and regulatory requirements
Momistan doesn’t sell and rent personal data to third parties.
Legal Basis for Processing (GDPR-Informed)
Where applicable, Momistan uses personal data based on:
- User consent
- Legitimate interests (improving the platform, security, communications)
- Adherence to legal requirements
- Performance of services requested by the user
Sharing and Disclosure of Information
Only under certain limited circumstances can information be shared:
- With trusted service providers (hosting, analytics, email delivery) by way of confidentiality agreements
- When mandated by law, a court order or government request
- To safeguard the rights, safety or integrity of Momistan or its users or the public
- Personal information is never shared for third party commercial marketing without consent.
User-Generated Content and Public Areas
Content you supply in public spaces (comments, stories, discussions) is potentially seen by others. Please avoid revealing sensitive personal information in these places.
Momistan reserves the right to moderate, anonymize or remove content for the user’s privacy and the safety of the platform.
Data Security
We implement reasonable technical and organizational measures to protect against unauthorized access, alteration, loss or misuse of personal information.
Despite our efforts, no system is completely secure. Use of the Platform is at your own risk.
Data Retention
Personal information will only be retained for as long as it is necessary to:
- Provide services
- Meet the purposes stated in this Policy
- Comply with legal or regulatory requirements
You may request for your account or data deletion by contacting us subject to lawful retention obligations.
Children’s Privacy
Momistan is designed for parents and caregivers. We do not knowingly collect personal data from individuals under 18 years of age.
If we find that a minor has given us personal information, we will delete it immediately.
Your Rights
Under applicable law, you have the right to exercise the following rights:
- Access the personal information we hold on you
- Ask for correction of inaccurate information
- Ask for the deletion of your personal data
- Oppose or limit some processing activities
- Take consent for communications at any time
Requests may be submitted via support@momistan.com
Third-Party Links
Momistan may contain links to external websites. We do not take responsibility for the privacy practices or content of third party sites. Please check their privacy policies on their own.
International Data Transfers
By using Momistan you consent to the fact that your information can be processed and stored in Pakistan or other countries where our service providers are located, with appropriate safeguards.
Changes to This Privacy Policy
We may from time to time update this Privacy Policy. Amendments will be posted on this page with an updated date in effect. Continued use of Momistan after such changes is acceptance of the revised Policy.
Contact and Complaints
For questions, concerns or complaints concerning privacy or data handling, please contact us at:
Email: support@momistan.com
We take privacy issues seriously as well and make an effort to resolve matters quickly.
By using Momistan you agree that you have read and understood this Privacy Policy.
Momistan
Pakistan’s Premier Parenting Destination